Jacksonville, USA. 22 June 2024. Jacksonville International Airport (JAX) has implemented Xovis’ fully managed passenger flow management service AERO to help reduce wait times and enhance the passenger experience at its terminal.

Jacksonville International Airport (JAX) has implemented Xovis’ fully managed passenger flow management service AERO to help reduce wait times and enhance the passenger experience at its terminal.

AERO, Xovis’ sensor-based passenger flow analytics solution, has been deployed at security checkpoints at JAX, reflecting the airport’s commitment to delivering world-class terminal experiences to passengers and employees.

With passenger numbers growing rapidly, JAX needed a robust system capable of addressing passenger flow challenges today and into the future.

“Tourists and business travelers continue to look to Jacksonville as a destination and a strategic gateway to Florida and Southeast region. With accurate, real-time data from Xovis, we can continue to deliver top-notch service to the growing number of passengers that pass through our terminal,” Greg Willis, spokesperson for Jacksonville Aviation Authority, the terminal operator, said.

JAX is the latest in a growing number of terminals of different sizes and complexity that use the Xovis solution. More than 120 airports—including some of the busiest and best in North America—rely on objective, real-time data captured by Xovis sensors to reduce wait times, improve cost management, optimize staff allocation and maximize terminal performance.

“AERO is an ideal solution for airports that want to relieve data management pressure, increase passenger throughput and optimize terminal efficiency. Working with JAX to achieve all three objectives, and more, is what keeps us motivated,” Florian Eggenschwiler, Xovis’ Chief Product Officer, said. “North America remains an important market for Xovis, and the interest we see from airports in different regions, including the Southeast US, is encouraging.”

Accuracy, an integrated solution covering data capture and insight-generation, flexibility, and scalability have helped make Xovis the preferred people flow management service-provider for airports globally. The company’s one-stop-shop approach to delivering a world-class solution and technical support for all project phases continue to earn the trust of airports of different sizes, including new build projects and modernizations.