• Over 40 international attendees, including representatives from airlines
  • ground handling agents, freight forwarders and IT vendors will come together
    to improve air cargo operational performance through member initiatives

Abu Dhabi, United Arab Emirates. 11 January 2023. Etihad Cargo, the cargo and logistics arm of Etihad
Aviation Group, will host Cargo iQ’s first working group meeting of 2023 in the UAE’s capital,
Abu Dhabi. The meeting will bring together over 40 attendees plus online members from
around the world to explore how industry standards and digital tools can facilitate greater
efficiencies in air cargo.

Cargo iQ is an IATA interest group that aims to create and implement quality standards for
the worldwide air cargo industry. The multi-stakeholder Cargo iQ community works
collaboratively to continuously improve the air cargo customer experience.

;As a Cargo iQ member, Etihad Cargo is committed to meeting its delivery promises in full
and exceeding customer requirements,& said Thomas Schürmann, Head of Cargo
Operations & Delivery at Etihad Cargo. & Cargo iQ and its robust Quality Management
System provide global industry standards that enhance transparency and provide a
benchmark for best practices that benefit the entire air cargo sector. Hosting and
participating in Cargo iQ’s first working group meeting of the new year demonstrates Etihad
Cargo’s commitment to quality.”

The Cargo iQ management team has prepared 13 individual working group meetings
covering a range of topics to improve operational processes and application of road-feeder
services, care protocol, door-to-door services, and smart data, among others.

Lothar Moehle, Cargo iQ’s Executive Director, said, & The work on quality improvements
never stops. Cargo iQ members are sending their experts to Abu Dhabi for a week of in-
depth meetings that will facilitate the fine-tuning and enhancement of Cargo iQ methodology
and regulations further. Cargo iQ members and the management team would like to extend
thanks to Etihad Cargo for sponsoring this working group meeting and making these
sessions possible.&.